Crack Repair FAQs

A crack in the windshield looks like a black or silver thin line in your windshield.

Normally a crack is formed by a rockchip that was not repaired or went unnoticed. It could also have been created upon direct impact from an object. When the windshield is Hot and Cold water or Cold air from your air conditioner comes in contact with the windshield, it may cause thermal expansion causing the rockchip to turn into a crack. The opposite is true. When the windshield is Cold (ex. ice on the windshield) and Hot water or Hot air from your Heater/Defroster comes in contact with the windshield a crack may form.

You should have your crack repaired if you would like to retain your windshield's integrity. Having your windshield repaired is your preference. It could save you hundreds of dollars over replacement. Your crack will most likely continue to grow if left alone. A rule of thumb: if you expect your crack to disappear completely or your crack is within the driver's field of vision, you should not have it repaired but replaced. If your main concern is to keep it from spreading and you would like to improve visibility then you should have it repaired. The best time to have your crack repaired is immediately after it appears, before it is washed and within two weeks. Best repairs are new and clean.

The longest crack we can repair depends upon the size of your windshield. We stop at 12 inches on most windshields.

Your crack should become noticeably clearer when repaired. However, clarity is dependent upon the size, age, amount of glass missing and the quantity of fragmented glass within the break. Note: chemicals applied to the crack may prevent the windshield repair resin from adhering to the glass. In most conditions, the crack is unnoticeable or you may see a hair line above and below the area were it was located.

There is a small possibility your crack may continue to grow or may reopen after it is repaired. Your chances will increase if there is an extreme change in temperature or stress is placed on the windshield. Should this happen, we still guarantee the work and will stop the crack from spreading further. *Please see warranty question below.

In the months of May thru September the sun UV Rays are at it strongest here in Houston, TX. If your windshield has gotten wet please, allow your vehicle to set in direct sunlight for 3 hours prior to repair. The rest of the year may take several days to a week depending on the weather. Please note there is always a chance your chip can spread into a crack while drying in the sunlight. However, if there is any water in the break that’s not visible by the technician then the repair may appear more visible. In most cases the rock chip damaged area will turn milky white forever when water is in the break.

Typically it takes about 45 minutes to an hour depending on the individual crack being repaired.

If it is not in the drivers direct field of vision while driving and under 6 inches then the cost is $59.95. Anything over 6" and less than 12" for 64.95 and yes we accept most insurance.

WARRANTY FOR LONG CRACKS Should the crack spread past the endpoint we offer a full refund for the first 30 days or we'll stop the crack, your choice. Then the remainder 11 months either a 50% refund will be given should the crack spread past the endpoint or or we'll stop the crack, your choice.

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